Welcome to Comm V LMCB Trading! We aim to provide the best shopping experience possible. Please read our Shipping and Returns Policy carefully to understand how we handle your orders, returns, and refunds.

1. Shipping Policy

1.1. Shipping Timeframes

  • Orders are processed within 1-2 business days after receiving payment.
  • Delivery times vary based on your location. For domestic orders within Belgium, expect delivery within 2-5 business days. For international orders, delivery may take 7-14 business days, depending on customs clearance and carrier schedules.

1.2. Shipping Costs

  • Shipping fees are calculated at checkout based on the size, weight, and destination of your order.
  • Free shipping is available for orders above a certain threshold, as indicated during the checkout process.

1.3. Order Tracking

  • Once your order is shipped, we will provide a tracking number via email so you can monitor your delivery status.

1.4. Shipping Restrictions

  • We currently ship to most countries worldwide. However, certain product restrictions may apply to specific regions due to local laws or regulations.

2. Returns Policy

We want you to be satisfied with your purchase. If you’re not entirely happy, you may return the product under the following conditions:

2.1. Eligibility for Returns

  • Returns must be initiated within 14 days of receiving your order.
  • Products must be unused, unopened, and in their original packaging. We reserve the right to refuse returns if the items appear used, damaged, or not in resellable condition.
  • Certain products, such as perishable goods, items on sale, or opened personal care items, are non-returnable.

2.2. Return Process To initiate a return:

  • Contact our customer support team at info@commvlmcbtrading.com with your order number, the product(s) you wish to return, and the reason for the return.
  • Our team will provide you with a return authorization number and detailed instructions on how to return the product.
  • Please ship the product back to us within 7 days of receiving the return authorization.

2.3. Return Shipping Costs

  • You are responsible for the shipping costs of returning the product unless the item was damaged or defective upon arrival.
  • We recommend using a trackable shipping service to ensure we receive your returned item.

2.4. Inspection and Refunds

  • Once we receive your returned product, we will inspect it to ensure it meets our return criteria.
  • If the return is approved, we will process your refund within 5-7 business days. Refunds will be issued to your original payment method.
  • If your return is rejected, we will notify you with the reasons for rejection, and the product will be sent back to you at your cost.

3. Exchanges

  • We do not offer direct exchanges at this time. If you would like to exchange a product, please follow the return process to receive a refund and place a new order for the desired item.

4. Damaged or Defective Products

  • If you receive a damaged or defective product, please contact us immediately at info@commvlmcbtrading.com with details and pictures of the damage.
  • We will arrange for a replacement or provide a full refund, including shipping costs, as soon as the issue is verified.

5. Contact Information

If you have any questions or need assistance with your order, returns, or refunds, feel free to reach out to us at:

We strive to make your shopping experience seamless, and we’re here to help with any concerns you may have.